|Conversion action||Online purchase with processed valid payment|
|Cookie days||60 days|
|Commission type||Percent of Sale|
|Additional terms||SNH will pay commissions from the sale of Products as follows: 35% of Net revenues* *Net revenues is defined as Gross Sales less returns and per-unit fulfilment and shipping costs ($15 for all Himalayan Crystal Salt orders and $5 for all other Supplement orders).|
Refersion Affiliate Agreement
TERMS AND CONDITIONS OF SYMPHONY NATURAL HEALTH AFFILIATE PROGRAM
Enrollment in the Symphony Natural Health ("SNH") previously known as Natural Health International Sales & Distribution (“NHI”) Affiliate Program is subject to the following terms and conditions:
1. Obligations of the Parties:
a) Affiliate shall have the opportunity to promote all SNH products and its programs in accordance with the terms of this Agreement.
b) Affiliate shall promote and market our products and programs using only promotional materials supplied or approved by SNH. Promotional material (emails, landing pages, ads, social media posts) must be consistent with SNH’s branding and shall not be false or misleading.
c) Affiliate shall direct potential purchasers of SNH products and programs to the dedicated links provided by SNH.
d) The Affiliate agrees to conduct itself in compliance with all applicable laws, rules and regulation, including, without limitation, CAN-SPAM.
e) Affiliate shall not conduct in paid advertising, paid search or other paid advertising or marketing to compete with SNH on branded terms and trademarks owned by SNH.
SNH will pay commissions from the sale of Products as follows:
35% of Net revenues*
*Net revenues is defined as Gross
Sales less returns and per-unit fulfilment and shipping costs ($15 for all Himalayan Crystal Salt orders and $5 for all other Supplement orders).
• Unless otherwise explicitly stated, live physical events, membership programs, and external promotions are excluded from Affiliate commissions.
Commissions will be tracked via dedicated unique links provided by SNH. Each Affiliate and super Affiliate is required to use the link provided in advance of the promotion, in order to enable proper tracking.
Commissions cannot be paid if the Affiliate fails to use the correct link.
Commissions will be paid for revenue received net of short-term returns. Commissions will be paid within 30 days of the completion of any promoted launch – completion including the end of the 60 day money-back return guarantee as well as the completion of any payment plans (where applicable).
All payment processing shall be performed by SNH.
None of the parties hereto shall, during the term of this Agreement or at any time thereafter, communicate, divulge or use for the benefit of any other person, persons, partnership, association, corporation or entity any of another party’s confidential information, knowledge or know-how. A party hereto shall divulge such information only to its employees, financial advisors and legal representatives, as must have access thereto in order to satisfy its obligations hereunder. All parties shall take all necessary precautions to ensure that their employees retain such information in confidence.
4. The parties shall be and remain independent contractors. Nothing in this Agreement shall constitute any party, inter alia, the general or special agent, legal representative, subsidiary, joint venturer, partner, employee or servant of the others for any purpose, nor shall anything in this Agreement cause the employees of any party to be employees of the others.
Affiliates shall not represent themselves to be agents or representatives of SNH.
a) Upon thirty (30) days prior written notice, either party may terminate this Agreement.
b) SNH may terminate this Agreement immediately, for cause, which shall include but not be limited to:
i. Conduct by Affiliate which detracts from the good reputation of SNH and SNH’s Product;
ii. Complaints from consumers about Affiliate;
iii. Misuse of the names or images of products or speakers who appear in SNH
Iv. Competitive advertising or paid traffic advertising through search engines like google, yahoo, bing etc., social media platforms like youtube, Instagram, facebook etc., or other platforms, unless specifically approved by SNH.
Program’s in a manner not consistent with the goals, branding and intent of SNH and its programs;
iv. Any deviation by Affiliate from the highest standards of professional and commercial conduct; or
v. Affiliate’s breach of the terms of this Agreement.
6. This Agreement sets forth all of the terms of SNH’s Affiliate program
7. The parties hereby agree to save and hold each other (and their respective corporate Affiliates) harmless of and from and shall indemnify each of them against any and all losses, liabilities, damages, judgments, awards, suits, claims, fines, penalties and expenses (including reasonable attorneys’ fees and expenses) which may arise in any action, claim or proceeding against them, or any of them, for or by reason of: (a) any acts, whether of omission or commission, that may be committed by a party, or any of their servants, agents or employees in connection with that party’s performance or failure to perform under this Agreement, (b) any breach of any representation, warranty or covenant hereunder, or (c) the sale, marketing, advertisement or promotion of SNH’s programs.
8. All disputes and claims relating to this Agreement, the rights and obligations of the parties hereto, or any claims or causes of action relating to the performance of either party will be settled by arbitration by the American Arbitration Association in Salt Lake City, Utah in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the American Arbitration Association. The costs of the arbitration proceedings will be borne by the losing party if such party is found to have been in material breach of its obligations hereunder. This Agreement to arbitrate will survive any termination or expiration of this Agreement.
How We Collect and Use Information
We may collect and store personal or other information that you voluntarily supply to us online while using the Sites (e.g., while on the Sites or in responding via email to a feature provided on the Sites). The Sites only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Sites collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.
We also collect and store information that is generated automatically as you navigate online through the Sites. For example, we may collect information about your computer's connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Sites. We also may use a standard feature found in browser software called a "cookie" to enhance your experience with the Sites. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Sites, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your
preferences on certain areas of the Sites where you may have entered preference information before. The Sites also may use web beacons (single-pixel graphic files also known as "transparent GIFs") to access cookies and to count users who visit the Sites or open HTML-formatted email messages.
Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online - for example on message boards, web logs, through email, or in chat areas - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Sites or the public.
Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.
We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Sites. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Sites, and match the right audience with the right advertising message.
We abide by Facebook’s Data Use Restrictions.
General Data Privacy Regulation (GDPR)
The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.
As a company that markets its Sites, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our Sites, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.
If you are a resident of the European Economic Area (EEA), or are accessing this Sites from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”
To make any of these requests, please contact our GDPR contact at [email protected]
Children's Privacy Statement
This children's privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.
How do we store your information?
Your information is stored at the list server that delivers the Sites content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Sites material.
All of the messaging or emails that are sent to you by the Sites include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.
This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our websites.